Outage in Coveo Cloud V2

[All Regions] Increased latency when loading public UI assets

Resolved Minor

April 12, 2022 - Started over 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

We detected an issue causing an increased number of cache misses, thus leading to higher latency, on our Content Delivery Network for static.cloud.coveo.com. Customers will experience increased latency when accessing various Coveo web content. The actual queries aren't impacted, however. We are in communication with our Cloud Infrastructure Provider to mitigate or resolve the issue.

Components affected

Coveo Cloud V2 Platform - Administration Console Coveo Cloud V2 Search - Hosted Search Pages Coveo Cloud V2 Search - Hosted Search Pages Coveo Cloud V2 Search - Hosted Search Pages Coveo Cloud V2 Platform - Administration Console Coveo Cloud V2 Platform - Administration Console

Latest Updates ( sorted recent to last )

IDENTIFIED over 2 years ago - at 04/12/2022 03:40PM

We detected an issue causing an increased number of cache misses, thus leading to higher latency, on our Content Delivery Network for static.cloud.coveo.com.

Customers will experience increased latency when accessing various Coveo web content. The actual queries aren't impacted, however.

We are in communication with our Cloud Infrastructure Provider to mitigate or resolve the issue.

Latest Coveo Cloud V2 outages

[All Regions] Indexing Pipeline Extension issues - about 1 month ago

[All Regions] Atomic, Headless and React Issues - 3 months ago

Delayed data processing affecting Experimentation Hub and Experience Hub - 3 months ago

[All Regions] Generative Answering Issues - 4 months ago

[All Regions] Delayed Security Provider Refreshes - 4 months ago

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