Outage in Coveo Cloud V2

[US] Elevated API Error Rates - Source, Push API, Activity and Security Cache services

Resolved Minor

February 27, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We've identified an issue causing elevated API error rates impacting the Source, Push API, Activity and Security Cache services that may cause problems when trying to access the Coveo Administration Console. Our team is working on resolving these issues and will post updates until solved. If you need help or to get in touch with us, please visit our Help

Components affected

Coveo Cloud V2 Indexing Pipeline - Push API Coveo Cloud V2 Indexing Pipeline - Sources Service Coveo Cloud V2 Platform - Administration Console

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 02/27/2023 04:17PM

This incident has been resolved.

MONITORING almost 2 years ago - at 02/27/2023 03:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 02/27/2023 02:52PM

We've identified an issue causing elevated API error rates impacting the Source, Push API, Activity and Security Cache services that may cause problems when trying to access the Coveo Administration Console. Our team is working on resolving these issues and will post updates until solved.

If you need help or to get in touch with us, please visit our Help

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