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CrashPlan Outage History

Every past CrashPlan outage tracked by IsDown, with detection times, duration, and resolution details.

There were 47 CrashPlan outages since October 2022. The 7 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 15, 2026

April 2026: CrashPlan Console Access Issue

Detected Apr 15, 2026 9:42 AM EDT · Resolved Apr 15, 2026 8:05 PM EDT · Duration about 10 hours

CrashPlan experienced a console access issue that prevented users from accessing the CrashPlan console across multiple regions (US1, US2, and EU5) and affected cloud services for 10.4 hours. On-device backups and restores continued to function normally during the incident. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved.

Minor February 24, 2026

February 2026: US2 CrashPlan Cloud Storage Issue: dbc-sea

Detected Feb 24, 2026 6:18 PM EST · Resolved Feb 25, 2026 11:51 AM EST · Duration about 18 hours

A storage server issue (dbc-sea) in CrashPlan's US PROe Cloud destination affected backup and restore operations for a small subset of users over 17.6 hours. The incident impacted the console.us2.crashplan.com component and was resolved after implementing a fix and monitoring period.