Outage in CrossEngage

Degraded performance on data ingestion

Resolved Minor
October 09, 2024 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have detected a delay in processing/indexing of some user updates, events are processed normally. Our Engineering Team is on it and we will post an update as soon as one is available. Your CrossEngage Team.
Components affected
CrossEngage Segmentation
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/09/2024 05:54PM

All queued data has been fully processed and all systems are processing data normally again.

After thoroughly monitoring our systems we are marking this incident as resolved.

We apologize if this delay caused any inconvenience.

Your CrossEngage team.

MONITORING 2 months ago - at 10/09/2024 04:27PM

A fix has been implemented. We are rapidly consuming data queues & will keep monitoring in the coming hours.

IDENTIFIED 2 months ago - at 10/09/2024 03:21PM

We have detected a delay in processing/indexing of some user updates, events are processed normally.

Our Engineering Team is on it and we will post an update as soon as one is available.

Your CrossEngage Team.

Latest CrossEngage outages

Data Processing Delay - about 2 months ago

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