Outage in CrossEngage

Degraded Platform Performance Segmentation

Resolved Major
November 22, 2024 - Started 12 months ago - Lasted about 5 hours
Official incident page

Incident Report

We noticed that our segmentation performance is degraded, event updates are queued. Our Engineering Team is on it and we will post an update as soon as one is available. Your CrossEngage Team.
Components affected
CrossEngage Segmentation

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/22/2024 03:09PM

This incident has been resolved.

If you have any questions, feel free to write to us.
Your CrossEngage Team.

MONITORING 12 months ago - at 11/22/2024 12:34PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 11/22/2024 10:49AM

We noticed that our segmentation performance is degraded, event updates are queued.
Our Engineering Team is on it and we will post an update as soon as one is available.
Your CrossEngage Team.

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