Degraded Platform Performance

This incident has been resolved.

A fix has been implemented, and the systems are back to normal.

Our engineers will keep monitoring the situation in the upcoming hours, but no more disruption is expected.

We will post more updates as they come.

Please accept our apologies for the inconvenience this causes and please do reach out if you have any further queries.

We are currently experiencing degraded platform performance, impacting event data processing and segmentation.
Please note that user updates are being processed as expected. Event data is currently queued and may appear in your segments with a delay.
Our engineering team is working to resolve this issue, and we will provide updates as soon as more information becomes available.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Best regards,
The ActivatePro Team