Outage in CSG Forte
Dex Connectivity Issues
Resolved MinorIncident Report
We are currently investigating issues with connecting to our Dex reporting platform. Transaction processing remains stable and is not impacted. Will update this incident as we know more.
Components affected
CSG Forte Dex
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 01/09/2024 07:48PM
This incident has been resolved. Thank you for your patience!
MONITORING
almost 2 years ago - at 01/09/2024 06:19PM
We have identified and resolved the issues with Dex. Will continue monitoring for the next hour. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.
INVESTIGATING
almost 2 years ago - at 01/09/2024 05:47PM
We are currently investigating issues with connecting to our Dex reporting platform. Transaction processing remains stable and is not impacted. Will update this incident as we know more.
Latest CSG Forte outages
Degraded Performance for Secure Web Pay Checkout - 27 days ago
REST API - Degraded Performance - about 2 months ago
Forte Verification Latency - 2 months ago
Forte IVR - Degraded Performance - 2 months ago
Connectivity Issues Impacting Multiple Products - 3 months ago
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