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We’re pleased to confirm that the issue affecting CZK, RON, and HUF payments has been resolved. A fix was implemented on 6 May, which restored the service to expected performance levels.
All impacted payments originally value dated 5 and 6 May have been successfully resubmitted with a revised value date of 7 May.
We apologize for any inconvenience caused and appreciate your patience while we worked to resolve the issue.
Investigation has identified due to an error within the companion files a number of CZK, RON & HUF payment files value dated 5th and 6th May have been delayed.
As of 12:30 the underlying issue has been corrected, remediation on those impacted payments continue, with further update to follow.
We are currently investigating an issue which may have resulted in delays to local RON, HUF and CZK payments value dated 5th may.
Further update to follow...
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