Outage in Currencycloud

Delay to SGD Processing

Resolved Minor

May 28, 2025 - Started 11 months ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently experiencing delays in processing SGD payments due to an internal issue. Our teams are actively working to resolve this as quickly as possible. Thank you for your patience, and we apologise for any inconvenience caused.

Components affected

Currencycloud Payments

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/29/2025 08:47AM

Incident Resolved

We recently experienced an internal issue causing delays in SGD payments processing.

The issue has been successfully resolved. However, a subset of transactions dated 28th May will experience a one-day delay in settlement.

We apologise for any inconvenience this may have caused and appreciate your understanding.

If you have any questions or need further assistance, please contact our support team.

IDENTIFIED 11 months ago - at 05/28/2025 11:41AM

We are currently experiencing delays in processing SGD payments due to an internal issue. Our teams are actively working to resolve this as quickly as possible.

Thank you for your patience, and we apologise for any inconvenience caused.

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