Outage in Currencycloud

Platform Outage

Resolved Minor

May 29, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue that is impacting our platform We are seeing a high number of errors on Conversion Create calls Further updates will follow as teams investigate the cause

Components affected

Currencycloud API Currencycloud Payments Currencycloud Conversions

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 05/29/2025 11:49AM

Incident has been resolved.

INVESTIGATING 9 months ago - at 05/29/2025 10:41AM

We are investigating an issue that is impacting our platform

We are seeing a high number of errors on Conversion Create calls

Further updates will follow as teams investigate the cause

Latest Currencycloud outages

Unable to get rate for KWD - about 5 hours ago

Bulk Upload Service – Temporary Unavailable - about 15 hours ago

FX Trade Date Amendments and BARX Execution Failures - 3 days ago

Delayed Processing TRY and CHF - 9 days ago

Degraded Performance – EUR Payments via Direct Debit - 22 days ago

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