Outage in Customer.io
The UI is not loading for some workspaces in the EU Data Center Region
Resolved MinorIncident Report
The team is working on a fix
Components affected
Customer.io Management InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/23/2025 09:59PM
Only the UI access was impacted — the engineers have deployed a fix.
IDENTIFIED
over 1 year ago - at 01/23/2025 09:53PM
The team is working on a fix
Latest Customer.io outages
Some customers may experience delays in message sending - 16 days ago
Reduced Deliverability to Microsoft-Hosted Email Addresses - about 1 month ago
Investigating issues with the Agent - about 1 month ago
Customer.io UI is inaccessible - 2 months ago
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