Outage in Customer.io

The UI is not loading for some workspaces in the EU Data Center Region

Resolved Minor

January 23, 2025 - Started 30 days ago - Lasted 8 minutes
Official incident page

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Outage Details

The team is working on a fix

Components affected

Customer.io Management Interface

Latest Updates ( sorted recent to last )

RESOLVED 30 days ago - at 01/23/2025 09:59PM

Only the UI access was impacted — the engineers have deployed a fix.

IDENTIFIED 30 days ago - at 01/23/2025 09:53PM

The team is working on a fix

Latest Customer.io outages

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Investigating issue loading UI - 2 months ago

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