Outage in Customer.io

The UI is not loading for some workspaces in the EU Data Center Region

Resolved Minor

January 23, 2025 - Started 10 months ago - Lasted 8 minutes
Official incident page

Incident Report

The team is working on a fix

Components affected

Customer.io Management Interface

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 01/23/2025 09:59PM

Only the UI access was impacted — the engineers have deployed a fix.

IDENTIFIED 10 months ago - at 01/23/2025 09:53PM

The team is working on a fix

Latest Customer.io outages

Code Editor is freezing unexpectedly - 2 days ago

Some workspaces experiencing delays in campaign journeys and deliveries in US Data Center - 3 days ago

Issue preventing some workspaces from loading in the US - 7 days ago

Some US customers may be impacted by data delays and UI errors - 8 days ago

Delayed Workspace Performance - 9 days ago

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