Outage in Customer.io
Investigation of Potential Service Disruptions
Resolved Minor
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Outage Details
One of our cloud hosting providers is suffering from major service disruptions in both US and EU. This may impact the use of our service. We are actively monitoring the situation.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/12/2025 09:34PM
This incident has been resolved.
MONITORING
3 days ago - at 06/12/2025 09:15PM
Our cloud hosting provider has mitigated the issue and their systems are recovering. We are continuing to monitor the situation.
INVESTIGATING
3 days ago - at 06/12/2025 08:20PM
Disruptions continue to be experienced by our cloud hosting provider. We are monitoring the situation closely. Data collection and data processing has not been impacted.
INVESTIGATING
3 days ago - at 06/12/2025 07:21PM
We are continuing to actively monitor the disruptions being experienced by our cloud hosting provider. Data collection and data processing has not been impacted.
INVESTIGATING
3 days ago - at 06/12/2025 06:41PM
One of our cloud hosting providers is suffering from major service disruptions in both US and EU. This may impact the use of our service. We are actively monitoring the situation.
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