Outage in Customer.io
Design Studio isn't loading
Resolved MinorIncident Report
We have identified an issue with the beta Design Studio not loading and are working on a fix. No message sending or data processing is affected.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/19/2025 01:18AM
The incident has been resolved and Design Studio loads correctly for all accounts.
MONITORING
10 months ago - at 07/19/2025 12:21AM
Functionality has been restored for most customers, however there are still edge cases we are looking into.
MONITORING
10 months ago - at 07/19/2025 12:06AM
We have deployed a fix and are actively monitoring the system
IDENTIFIED
10 months ago - at 07/18/2025 11:24PM
The team has identified the root cause and is working on a fix.
INVESTIGATING
10 months ago - at 07/18/2025 11:23PM
We have identified an issue with the beta Design Studio not loading and are working on a fix. No message sending or data processing is affected.
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