Outage in Customer.io
User Interface experiencing troubles loading
Resolved Minor
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Outage Details
We are aware of UI not loading for some customers.
We are actively looking into this incident.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 08/19/2025 05:19AM
The incident is resolved. UI is loading correctly.
Data processing as well as sending and receiving of messages was not affected during this incident.
MONITORING
about 1 month ago - at 08/19/2025 05:06AM
We have identified the issue and implemented a fix.
The systems are back online and we are monitoring availability and performance.
INVESTIGATING
about 1 month ago - at 08/19/2025 04:48AM
We are aware of UI not loading for some customers.
We are actively looking into this incident.
Latest Customer.io outages
Some customers in our US region are experiencing delays - 15 days ago
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Some customers in our US region are experiencing delays - 16 days ago
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