Outage in Customer.io

Some Data Warehouse Sync Exports are unexpectedly failing.

Resolved Minor
August 28, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our team has identified an issue that has temporarily affected exports from our Data Warehouse Sync feature. No data is lost, and all delayed data will be synced as the issue is resolved. We're currently working on a fix.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/28/2025 09:55AM

The issue has been resolved. Data Warehouse Sync exports are back fully operational.

MONITORING about 2 months ago - at 08/28/2025 09:42AM

Our team has released a fix for the issue. We are currently monitoring running exports to confirm the fix.

IDENTIFIED about 2 months ago - at 08/28/2025 08:41AM

Our team has identified an issue that has temporarily affected exports from our Data Warehouse Sync feature. No data is lost, and all delayed data will be synced as the issue is resolved. We're currently working on a fix.

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