Outage in CxEngage
Interaction with a Video Recordings will not Playback Audio in CxQM
Resolved Minor
Need to monitor CxEngage outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CxEngage, and never miss an outage again.
Start Free Trial
Outage Details
In CxQM, we are noticing that audio files cannot be played back if there is a video recording as well. We are investigating.
Components affected
CxEngage CxQM WebLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 06/20/2023 06:23PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 06/20/2023 05:44PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 2 years ago - at 06/20/2023 05:38PM
In CxQM, we are noticing that audio files cannot be played back if there is a video recording as well. We are investigating.
Latest CxEngage outages
CxEngage Voice Service - Intermittent Failures - about 1 month ago
CxEngage Planned Maintenance - 3 months ago
CxEngage Skylight Degradation - 10 months ago
CxEngage Skylight Degradation - 10 months ago
CxEngage Login Issues in EU - 10 months ago
All Your Service Status Pages in One Dashboard
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4000 services available
Integrations with
