Transaction Processing Disruption For Barclaycard-Payworks

The issue affecting Barclaycard-Payworks transaction processing has now been fully resolved. Cybersource is working with the 3rd party to mitigate future occurrences.

Reported Start Time: 3 July 2024 09:30 GMT
Reported End Time: 3 July 2024 09:58 GMT

Impact: Customers are now able to use Barclaycard-Payworks transaction processing services as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC18638517

A fix has been implemented by a third party and we are monitoring closely to ensure the issue is fully resolved.

Impact: Users may have experienced payment processing error messages which are now working as normal.

Reported Start Time: 3 July 2024 09:30 GMT

Next Update: As status changes

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC18638517

We have identified and mitigated an issue affecting Barclaycard-Payworks transaction processing,

Impact: Users may have experienced payment processing error messages.

Reported Start Time: 3 July 2024 09:30 GMT

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We are monitoring closely to ensure the issue is resolved.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC18638517