Payment Service Disruption

The issue affecting Payment Services with a partner in the payment's ecosystem has now been fully resolved.

Reported Start Time:12 September 2024 06:15 GMT
Reported End Time:12 September 2024 12:56 GMT

Impact: Customers are now able to use the payment services as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource/Visa Acceptance Solutions Support & Knowledge Base

Incident #: INC19060544

The issue affecting Payment Services with a partner in the payments ecosystem has been mitigated and we are monitoring closely to ensure the issue is resolved.

Impact: Users may have experienced latency or performance issues with one or more of the Payment Services. This may have delayed the processing of transactions.

Reported Start Time: 12 September 2024 06:15 GMT

Next Update: As current status changes

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC19060544

We have identified the issue affecting Payment Services with a partner in the payments ecosystem, and we appreciate your patience as we work urgently to implement a mitigation.

Impact: Users may experience latency or performance issues with one or more of the Payment Services. This may delay the processing of transactions.

Reported Start Time: 12 September 2024 06:15 GMT

Next Update: As current status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC19060544