Outage in Cybersource
Prosa Service Disruption
Resolved MinorIncident Report
Cybersource became aware of an issue that affected Prosa transaction processing. A fix has been implemented, and we are monitoring closely to ensure the issue is resolved. We regret any inconvenience this may have caused for our customers.
Impact: The issue has been mitigated, and customers are now able to use Prosa services as expected.
Reported Start Time: 19:00 GMT on 6 May 2025
Reported End Time: 20:14 GMT on 6 May 2025
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20696186
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/06/2025 11:19PM
The issue affecting Prosa has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 19:00 GMT on 6 May 2025
Reported End Time: 20:14 GMT on 6 May 2025
Impact: Customers are now able to use Prosa services as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20696186
IDENTIFIED
12 months ago - at 05/06/2025 09:20PM
Cybersource became aware of an issue that affected Prosa transaction processing. A fix has been implemented, and we are monitoring closely to ensure the issue is resolved. We regret any inconvenience this may have caused for our customers.
Impact: The issue has been mitigated, and customers are now able to use Prosa services as expected.
Reported Start Time: 19:00 GMT on 6 May 2025
Reported End Time: 20:14 GMT on 6 May 2025
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20696186
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