Outage in Cybersource
Bluefin POS Service Disruption
Resolved MinorIncident Report
Cybersource was aware of an issue that affected Bluefin, a POS terminal service that intermittently failed transactions.
The issue is now mitigated and we are monitoring closely to ensure the issue is resolved.
Impact: POS transactions that ran through our Bluefin POS terminal product may have failed.
Reported Start Time: 21 January 2026 at ~9:50 GMT
Reported End Time: 21 January 2026 at 17:47 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: tbd
Components affected
Cybersource Card PresentTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/21/2026 06:58PM
The issue that affected Bluefin, a POS terminal service has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 21 January 2026 at ~9:50 GMT
Reported End Time: 21 January 2026 at 17:47 GMT
Impact: POS transactions processed through our Bluefin terminals are now operating as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC23732732
MONITORING
3 months ago - at 01/21/2026 06:01PM
Cybersource was aware of an issue that affected Bluefin, a POS terminal service that intermittently failed transactions.
The issue is now mitigated and we are monitoring closely to ensure the issue is resolved.
Impact: POS transactions that ran through our Bluefin POS terminal product may have failed.
Reported Start Time: 21 January 2026 at ~9:50 GMT
Reported End Time: 21 January 2026 at 17:47 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: tbd
Latest Cybersource outages
Payer Authentication Setup Issue - 1 day ago
Acceptance Devices: Service Disruption - 1 day ago
Chase Paymentech Settlement/Batching Disruption - 5 days ago
Omnipay Service Disruption - 5 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
