Outage in Cybersource
Multiple Service Disruption
Resolved MinorIncident Report
An issue affecting multiple services has been mitigated. We are monitoring closely to ensure the issue is resolved. Merchants may have experienced failed or delayed transaction processing, including authorization and payment service disruptions.
Impact: The issue has been mitigated, and customers are now able to use these services as normal.
Reported Start Time: 16:18 GMT 12 February 2026
Reported End Time:16:23 GMT 12 February 2026
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC24117348
Components affected
Cybersource Ahli United Bank in Bahrain Cybersource Account Take Over Protection Cybersource AIB Merchant Services (AIBMS) Cybersource Bin Lookup Cybersource American Express Direct Cybersource Decision Manager (DM) Cybersource Fraud Management Essentials Cybersource Bank of America Merchant Services on OmniPay Direct Cybersource Barclays Merchant Services Cybersource List Manager Cybersource Cardnet International on OmniPay Direct Cybersource Partner Risk Controls Cybersource Payment Services Cybersource Chase Paymentech Solutions Cybersource Payer Authentication Processing Cybersource Third Party Applications Cybersource China UnionPay Cybersource Cielo Cybersource Citibank India Cybersource Comercio Latino Cybersource Credit Mutuel-CIC Cybersource Latin American Processing Cybersource eCheck/ACH Cybersource Elavon Cybersource Elavon Americas Cybersource FDC Compass Cybersource FDC Germany Cybersource FDC Nashville Global Cybersource FDI Australia Cybersource FDMS Nashville Cybersource FDMS South Cybersource First Data Merchant Solutions(Europe) on OmniPay Direct Cybersource French Gateways Cybersource Getneton Software Express Cybersource Global Payments International Acquiring on OmniPay Direct Cybersource Global Payments North America (GPN) Cybersource HBoS Cybersource HDFC Bank on RuPay Cybersource HSBC Cybersource Ingenico ePayments Cybersource JCN Gateway Cybersource Lloyds-OmniPay Cybersource LloydsTSB Cardnet Cybersource Lynk Cybersource Moneris Cybersource PayEase China Cybersource Prosa Cybersource RBS WorldPay Atlanta Cybersource Rede Cybersource Six Cybersource Software Express (Getnet) Cybersource Streamline Cybersource TeleCheck Cybersource TSYS Acquiring Solutions Cybersource UATP Cybersource Vero Cybersource Visa Platform Connect (VPC) Gateways Cybersource Worldpay VAPNeed to monitor Cybersource outages?
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 02/12/2026 11:28PM
The issue affecting the multiples services has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time:16:18 GMT 12 February 2026
Reported End Time: 16:23 GMT 12 February 2026
Impact: Customers are now able to use these services as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC24117348
MONITORING
15 days ago - at 02/12/2026 05:07PM
An issue affecting multiple services has been mitigated. We are monitoring closely to ensure the issue is resolved. Merchants may have experienced failed or delayed transaction processing, including authorization and payment service disruptions.
Impact: The issue has been mitigated, and customers are now able to use these services as normal.
Reported Start Time: 16:18 GMT 12 February 2026
Reported End Time:16:23 GMT 12 February 2026
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC24117348
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