Cybersource was aware of an issue that affected boarding new merchants in the Business Center.
A fix has been implemented and we are monitoring closely to ensure the issue is resolved.
Reported Start Time: 10:30 GMT, 31 March 2026
Reported End Time: 23:50 GMT, 31 March 2026
Impact: Merchant boarding workflows processed may have encountered service degradation, such as increased latency, errors, or timeouts.
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC24844928
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