Outage in Cybersource
REST API Service Disruption
Minor
April 02, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
Cybersource is aware of an issue that is currently affecting the functionality of REST API.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may be experiencing issues with REST API. Some REST API Payment responses may return errors.
Reported Start Time: 01:05 GMT on 24 March 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC24875388
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 04/02/2026 08:24PM
Cybersource is aware of an issue that is currently affecting the functionality of REST API.
We continue investigating the cause and working urgently to resolve the issue.
Impact: Users may be experiencing issues with REST API. Some REST API Payment responses may return errors.
Reported Start Time: 01:05 GMT on 24 March 2026
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC24875388
INVESTIGATING
1 day ago - at 04/02/2026 06:11PM
Cybersource is aware of an issue that is currently affecting the functionality of REST API.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may be experiencing issues with REST API. Some REST API Payment responses may return errors.
Reported Start Time: 01:05 GMT on 24 March 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC24875388
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