Outage in Cybersource
Clearing and Settlement Disruption
Minor
April 08, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
Cybersource is aware of an issue that is currently affecting settlement/batching for Visa Platform Connect (VPC).
We are investigating the cause and working urgently to resolve the issue.
Impact: Customers may experience funding settlement issues.
Reported Start Time: TBD
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC24942903
Components affected
Cybersource Visa Platform Connect (VPC) GatewaysNeed to monitor Cybersource outages?
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 04/08/2026 07:11AM
The issue affecting settlement/batching for VPC is mitigated. We are monitoring closely to ensure the issue is resolved.
Acquirers can cease performing the additional manual changes, as upcoming files will contain the correct date and time.
Impact: The issue impacting settlement funding has been mitigated.
Reported Start Time: TBC
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC24942903
IDENTIFIED
1 day ago - at 04/08/2026 06:44AM
We have identified the issue affecting settlement/batching for VPC and we appreciate your patience as we work urgently to implement a mitigation.
Impact: Customers may experience funding settlement issues.
Reported Start Time: TBD
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC24942903
INVESTIGATING
1 day ago - at 04/08/2026 06:28AM
Cybersource is aware of an issue that is currently affecting settlement/batching for Visa Platform Connect (VPC).
We are investigating the cause and working urgently to resolve the issue.
Impact: Customers may experience funding settlement issues.
Reported Start Time: TBD
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC24942903
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