Outage in DALENYS

INCIDENT PROCESSING | Perturbations 3DS / 3D Secure disruption

Resolved Minor
June 08, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

FR Nous avons identifié un taux anormalement élevé d'échecs sur les transactions 3DS pour les cartes Visa depuis 17h10. L'incident est en cours d'analyse. EN We have identified a high fail rate on 3DS transactions with Visa cards since 05:10 PM. An investigation is in progress.
Components affected
DALENYS API
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/08/2024 04:52PM

SRM-6130
- Début / Start : 08/06/2024 17:00 CEST
- Fin / End : 08/06/2024 18:49 CEST
- Catégorie / Category : Production- Authentification 3DS / 3DS authentication
- Responsabilité / Responsibility : Externe / External

FR
L'incident est maintenant résolu et le service est rétabli.
Nous continuons à surveiller la reprise du service

EN
Incident is now resolved and service restored.
Service recovery is still under monitoring

IDENTIFIED 11 months ago - at 06/08/2024 04:22PM

SRM-6130
- Début / Start : 08/06/2024 17:00 CEST
- Fin / End : En cours / Ongoing
- Catégorie / Category : Production- Authentification 3DS / 3DS authentication
- Responsabilité / Responsibility : Externe / External

FR
Le taux élevé d'échecs sur les transactions 3DS est lié à un incident en cours chez Visa. Nous vous tiendrons informés dès que le service sera rétabli.


EN
The high failure rate on 3DS transactions is due to an ongoing incident at Visa. We will keep you informed as soon as the service is restored.

INVESTIGATING 11 months ago - at 06/08/2024 04:00PM

FR
Nous avons identifié un taux anormalement élevé d'échecs sur les transactions 3DS pour les cartes Visa depuis 17h10.
L'incident est en cours d'analyse.

EN
We have identified a high fail rate on 3DS transactions with Visa cards since 05:10 PM.
An investigation is in progress.

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