Outage in DALENYS

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions

Resolved Major

May 20, 2025 - Started 10 months ago - Lasted 28 minutes
Official incident page

Incident Report

FR Nous avons identifié des difficultés sur la plateforme de paiement. L'incident semble lié à un problème de base de donnée est en cours d'analyse. EN We have identified ongoing difficulties on the payment platform. The incident seems to be linked to a database problem and is currently being analyzed.

Components affected

DALENYS API

Need to monitor DALENYS outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 05/19/2025 10:34PM

FR
Incident résolu, un post mortem sera publié au plus vite dans la journée.

EN
Incident resolved, a post mortem will be published later today.

MONITORING 10 months ago - at 05/19/2025 10:22PM

FR
L'incident était bien lié à une base de donnée et a été corrigé, nous continuons de surveiller l'état plateforme.

EN
The incident was indeed linked to a database and has been corrected. We are still monitoring the platform health.

MONITORING 10 months ago - at 05/19/2025 10:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 05/19/2025 10:17PM

FR
Nous avons identifié des difficultés sur la plateforme de paiement.
L'incident semble lié à un problème de base de donnée est en cours d'analyse.

EN
We have identified ongoing difficulties on the payment platform.
The incident seems to be linked to a database problem and is currently being analyzed.

Latest DALENYS outages

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 10 days ago

[SANDBOX] INCIDENT | Perturbation plateforme de test / Test platform perturbation - 15 days ago

EXTERNAL INCIDENT | Perturbations 3DS / 3D Secure disruption - 19 days ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 21 days ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - about 1 month ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook