Outage in DALENYS

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions

Resolved Major
May 19, 2025 - Started 12 days ago - Lasted 28 minutes
Official incident page

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Outage Details

FR Nous avons identifié des difficultés sur la plateforme de paiement. L'incident semble lié à un problème de base de donnée est en cours d'analyse. EN We have identified ongoing difficulties on the payment platform. The incident seems to be linked to a database problem and is currently being analyzed.
Components affected
DALENYS API
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/19/2025 10:34PM

FR
Incident résolu, un post mortem sera publié au plus vite dans la journée.

EN
Incident resolved, a post mortem will be published later today.

MONITORING 12 days ago - at 05/19/2025 10:22PM

FR
L'incident était bien lié à une base de donnée et a été corrigé, nous continuons de surveiller l'état plateforme.

EN
The incident was indeed linked to a database and has been corrected. We are still monitoring the platform health.

MONITORING 12 days ago - at 05/19/2025 10:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 days ago - at 05/19/2025 10:17PM

FR
Nous avons identifié des difficultés sur la plateforme de paiement.
L'incident semble lié à un problème de base de donnée est en cours d'analyse.

EN
We have identified ongoing difficulties on the payment platform.
The incident seems to be linked to a database problem and is currently being analyzed.

Latest DALENYS outages

INCIDENT PROCESSING | Perturbations 3DS / 3D Secure disruption - 11 days ago
[SANDBOX] INCIDENT | Perturbation plateforme de test / Test platform perturbation - about 1 month ago
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - about 2 months ago
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 2 months ago
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 2 months ago

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