Outage in DALENYS

[SANDBOX] INCIDENT | Perturbation plateforme de test / Test platform perturbation

Resolved Major
April 29, 2025 - Started 10 days ago - Lasted 1 day
Official incident page

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Outage Details

TSR-1712 - Début / Start : 29/04/2025 - Fin / End : En cours / Ongoing - Catégorie / Category : Sandbox - Authentification 3DS / 3DS authentication - Responsabilité / Responsibility : Payplug FR Nous avons identifié des difficultés sur les authentifications 3DS sur la plateforme de test L'incident est en cours d'analyse. EN We have identified ongoing difficulties on 3DS authentication on the test platform. An investigation is in progress.
Components affected
DALENYS Extranet
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 05/01/2025 09:29AM

TSR-1712
- Début / Start : 29/04/2025 15h30
- Fin / End : 30/04/2025 18h
- Catégorie / Category : Sandbox - Authentification 3DS / 3DS authentication
- Responsabilité / Responsibility : Payplug

FR
Le service est rétabli, la sandbox est de nouveau opérationnelle

EN
The service has been restored, the sandbox is operational.

INVESTIGATING 10 days ago - at 04/29/2025 05:50PM

TSR-1712
- Début / Start : 29/04/2025
- Fin / End : En cours / Ongoing
- Catégorie / Category : Sandbox - Authentification 3DS / 3DS authentication
- Responsabilité / Responsibility : Payplug

FR
Nous avons identifié des difficultés sur les authentifications 3DS sur la plateforme de test
L'incident est en cours d'analyse.

EN
We have identified ongoing difficulties on 3DS authentication on the test platform.
An investigation is in progress.

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