Outage in DALENYS

INCIDENT SETTLEMENT | Délai reversement 05 février / 5 of February settlement delay

Resolved Minor
February 05, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

Need to monitor DALENYS outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DALENYS, and never miss an outage again.
Start Free Trial

Outage Details

TSR-1265 - Début / Start : 05/02/2025 - Fin / End : En cours / Ongoing - Catégorie / Category : Reversement / Settlement - Responsabilité / Responsibility : Payplug - Priorité / Priority : P2 FR Le reversement de certaines opérations de paiement e-commerce et en magasin en EURO qui aurait dû être effectué aujourd'hui n'a pas pu être effectué dans les temps. La réconciliation financière est cohérente avec les transactions qui vous ont été reversées. Les transactions rattrapées seront inclues dans la réconciliation financière correspondante. Nos équipes techniques travaillent à assurer dès demain un reversement des transactions non reversées aujourd'hui. EN Settlement of some EURO e-commerce and in store operations which should have been done today could not be performed in due time. The financial reconciliation is consistent with the transactions that have been repaid to you. Caught-up transactions will be included in the corresponding financial reconciliation. Our technical teams are working to ensure that transactions that have not been repaid today will be repaid tomorrow.
Components affected
DALENYS Settlements
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/06/2025 02:34PM

TSR-1265
- Début / Start : 05/02/2025
- Fin / End : 06/02/2025
- Catégorie / Category : Reversement / Settlement
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
Les opérations de paiement e-commerce et magasin non reversées hier ont été reversées aujourd'hui.
La réconciliation financière correspondante intègre bien les transactions rattrapées.

EN
The e-commerce and in-store payment operations that were not settled yesterday have been settled today.
The corresponding financial reconciliation accurately includes the recovered transactions.

INVESTIGATING about 2 months ago - at 02/05/2025 09:52AM

TSR-1265
- Début / Start : 05/02/2025
- Fin / End : En cours / Ongoing
- Catégorie / Category : Reversement / Settlement
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
Le reversement de certaines opérations de paiement e-commerce et en magasin en EURO qui aurait dû être effectué aujourd'hui n'a pas pu être effectué dans les temps.
La réconciliation financière est cohérente avec les transactions qui vous ont été reversées. Les transactions rattrapées seront inclues dans la réconciliation financière correspondante. Nos équipes techniques travaillent à assurer dès demain un reversement des transactions non reversées aujourd'hui.

EN
Settlement of some EURO e-commerce and in store operations which should have been done today could not be performed in due time.
The financial reconciliation is consistent with the transactions that have been repaid to you. Caught-up transactions will be included in the corresponding financial reconciliation. Our technical teams are working to ensure that transactions that have not been repaid today will be repaid tomorrow.

Be the first to know when DALENYS and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3908 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook