Outage in DataGrail

Data Subject Requesters Unable to Verify Email Address

Resolved Major
February 10, 2022 - Started over 3 years ago
Official incident page

Incident Report

We have identified an issue with data subject requesters hitting an error when attempting to verify their email address. We are actively investigating and will post updates as we learn more.

Need to monitor DataGrail outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 02/10/2022 07:00PM

This incident has been fully resolved and the platform is functioning normally.

MONITORING over 3 years ago - at 02/10/2022 05:21PM

We have resolved the issue with data subject requesters hitting an error when attempting to verify their email address and we are currently monitoring for any issues.

IDENTIFIED over 3 years ago - at 02/10/2022 04:18PM

We have identified an issue with data subject requesters hitting an error when attempting to verify their email address.

We are actively investigating and will post updates as we learn more.

Latest DataGrail outages

Direct Contact Form Submission Error - 2 months ago
Access to DataGrail via Okta SSO Impacted - 12 months ago
Intake Form Submission Errors - about 1 year ago
Trouble logging into DataGrail via Microsoft SSO - over 2 years ago
Direct Contact Integrations Closing Requests without Completion after 14 Day Due Date - about 3 years ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook