Outage in DataGrail
Data Subject Requesters Unable to Verify Email Address
Resolved Major
February 10, 2022 - Started about 4 years ago
Official incident page
Official incident page
Incident Report
We have identified an issue with data subject requesters hitting an error when attempting to verify their email address.
We are actively investigating and will post updates as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 02/10/2022 07:00PM
This incident has been fully resolved and the platform is functioning normally.
MONITORING
about 4 years ago - at 02/10/2022 05:21PM
We have resolved the issue with data subject requesters hitting an error when attempting to verify their email address and we are currently monitoring for any issues.
IDENTIFIED
about 4 years ago - at 02/10/2022 04:18PM
We have identified an issue with data subject requesters hitting an error when attempting to verify their email address.
We are actively investigating and will post updates as we learn more.
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Intake Form Submission Errors - over 1 year ago
Trouble logging into DataGrail via Microsoft SSO - about 3 years ago
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