Outage in Datatrics

[Database] - Performance issues while using the Datatrics platform

Resolved Minor

August 30, 2023 - Started over 2 years ago
Official incident page

Incident Report

We are currently investigating an issue related to slow loading times for our users while navigating the platform and performing actions. We are putting in significant effort to identify and implement the appropriate solution for these problems.

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/01/2023 07:28AM

After carefully monitoring the results, we can conclude the issue is resolved.

MONITORING over 2 years ago - at 08/30/2023 07:08PM

We found the cause of the performance problems, which was also related to the earlier incident about the tasks. We also implemented new ways to prevent this from happening again.

INVESTIGATING over 2 years ago - at 08/30/2023 12:07PM

Latest Datatrics outages

Performance issues while using the Datatrics platform - over 2 years ago

Content feed syncs, custom importer syncs & abandoned cart triggers tasks seem to not run correctly for some projects - over 2 years ago

[Application] - Slow interface navigating in the Datatrics platform - over 2 years ago

[Tracking script] -Issues with loading content on the website - over 2 years ago

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