Outage in Datatrics

[Application] - Slow interface navigating in the Datatrics platform

Resolved Minor

August 11, 2023 - Started over 2 years ago
Official incident page

Incident Report

We are actively addressing reports of a performance slowdown within our platform's interface. Our dedicated team is investigating the matter to identify and implement a swift resolution. Please be assured that this issue solely affects navigation within the platform, with all other processes remaining unaffected and work as expected. We appreciate your understanding as we work towards a seamless user experience.

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/14/2023 07:43AM

After monitoring the platform after merging our solution, we no longer see any issues.

MONITORING over 2 years ago - at 08/11/2023 11:44AM

A fix has been implemented, and we are monitoring the results.

INVESTIGATING over 2 years ago - at 08/11/2023 08:23AM

We are actively addressing reports of a performance slowdown within our platform's interface.

Our dedicated team is investigating the matter to identify and implement a swift resolution.

Please be assured that this issue solely affects navigation within the platform, with all other processes remaining unaffected and work as expected.

We appreciate your understanding as we work towards a seamless user experience.

Latest Datatrics outages

Performance issues while using the Datatrics platform - over 2 years ago

[Database] - Performance issues while using the Datatrics platform - over 2 years ago

Content feed syncs, custom importer syncs & abandoned cart triggers tasks seem to not run correctly for some projects - over 2 years ago

[Application] - Slow interface navigating in the Datatrics platform - over 2 years ago

[Tracking script] -Issues with loading content on the website - over 2 years ago

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