Outage in Datatrics

[Application] - Slow interface navigating in the Datatrics platform

Resolved Minor
August 16, 2023 - Started about 2 years ago
Official incident page

Incident Report

We are looking into an ongoing problem impacting the performance of platform navigation and login processes. Our team is actively working on finding a solution, and we aim to provide an update shortly. Please be assured that this issue solely affects navigation within the platform, with all other processes remaining unaffected and work as expected.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/17/2023 08:02AM

This incident has been resolved.

MONITORING about 2 years ago - at 08/16/2023 10:49AM

A fix has been implemented, and we are currently monitoring the results.

INVESTIGATING about 2 years ago - at 08/16/2023 08:25AM

We are looking into an ongoing problem impacting the performance of platform navigation and login processes. Our team is actively working on finding a solution, and we aim to provide an update shortly.

Please be assured that this issue solely affects navigation within the platform, with all other processes remaining unaffected and work as expected.

Latest Datatrics outages

Performance issues while using the Datatrics platform - about 2 years ago
[Database] - Performance issues while using the Datatrics platform - about 2 years ago
Content feed syncs, custom importer syncs & abandoned cart triggers tasks seem to not run correctly for some projects - about 2 years ago
[Application] - Slow interface navigating in the Datatrics platform - about 2 years ago
[Tracking script] -Issues with loading content on the website - about 2 years ago

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