Outage in Datatrics
Database issue - Missing historical statistics data
Resolved Minor
March 08, 2023 - Started about 3 years ago
Official incident page
Official incident page
Incident Report
We have encountered an issue where some projects don't show historical data in their performances or the a/b-testing tab within the Datatrics platform. We are currently working on fixing this issue. It's possible that during this time, you will be unable to navigate within the Datatrics platform.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 03/09/2023 12:13PM
This incident is resolved, and all systems are up and running. We did notice that 7th and 8th of March, we missed data on specific projects. We have created a separate task to look into that.
MONITORING
about 3 years ago - at 03/08/2023 03:39PM
The reason for the missing data was a configuration issue. We have deployed a fix for the configuration. Projects that had missing data should see the historical data again within their interface. We are currently monitoring the result.
IDENTIFIED
about 3 years ago - at 03/08/2023 11:23AM
We have encountered an issue where some projects don't show historical data in their performances or the a/b-testing tab within the Datatrics platform. We are currently working on fixing this issue. It's possible that during this time, you will be unable to navigate within the Datatrics platform.
Latest Datatrics outages
Performance issues while using the Datatrics platform - over 2 years ago
[Database] - Performance issues while using the Datatrics platform - over 2 years ago
Content feed syncs, custom importer syncs & abandoned cart triggers tasks seem to not run correctly for some projects - over 2 years ago
[Application] - Slow interface navigating in the Datatrics platform - over 2 years ago
[Application] - Slow interface navigating in the Datatrics platform - over 2 years ago
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