Outage in Datatrics
Scheduled Maintenance - Performance issues in some projects
Resolved Minor
March 06, 2023 - Started about 3 years ago
Official incident page
Official incident page
Incident Report
We are encountering an issue where some projects are experiencing a slower-than-usual interface. We are currently investigating the issue to come up with a proper solution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 03/07/2023 12:44PM
The incident has been resolved, and all projects are operational again. We are currently monitoring the changes. It is possible that the performances are not visible in the projects at this time. The data will still need to be built up and will take some more time to show.
IDENTIFIED
about 3 years ago - at 03/07/2023 09:17AM
The issue has been identified. The reason is the database versioning that caused issues within our application. We are currently working on fixing and rolling out the solution.
INVESTIGATING
about 3 years ago - at 03/06/2023 04:48PM
We are encountering an issue where some projects are experiencing a slower-than-usual interface. We are currently investigating the issue to come up with a proper solution.
Latest Datatrics outages
Performance issues while using the Datatrics platform - over 2 years ago
[Database] - Performance issues while using the Datatrics platform - over 2 years ago
Content feed syncs, custom importer syncs & abandoned cart triggers tasks seem to not run correctly for some projects - over 2 years ago
[Application] - Slow interface navigating in the Datatrics platform - over 2 years ago
[Application] - Slow interface navigating in the Datatrics platform - over 2 years ago
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