Outage in Datto

Datto Partner Portal Login Failures

Resolved Minor
October 27, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently aware of a problem where Datto Partners are unable to access partner.dattobackup.com Our Engineering team is investigating this issue. Currently, we do not have an ETA on when a fix will be available. In the meantime, please navigate to portal.dattobackup.com as a temporary workaround to access the Portal. You can monitor the current status of this issue at https://status.datto.com/
Components affected
Datto Login Services Datto Partner Portal Datto Backupify SaaS Console Login

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/27/2022 02:13PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 years ago - at 10/27/2022 02:12PM

We are currently aware of a problem where Datto Partners are unable to access partner.dattobackup.com

Our Engineering team is investigating this issue. Currently, we do not have an ETA on when a fix will be available.

In the meantime, please navigate to portal.dattobackup.com as a temporary workaround to access the Portal.

You can monitor the current status of this issue at https://status.datto.com/

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