Outage in Datto

Reports of Time Out Errors When Attempting to Access Datto Workplace Online

Resolved Major
December 06, 2022 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating a time out issue when attempting to connect to Datto Workplace services on Cell 6. This page will be updated as the investigation progresses.
Components affected
Datto US6
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/06/2022 08:20PM

This incident has been resolved.

MONITORING almost 3 years ago - at 12/06/2022 07:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 12/06/2022 06:25PM

This issue has been identified and a fix is being implemented.

IDENTIFIED almost 3 years ago - at 12/06/2022 05:03PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 3 years ago - at 12/06/2022 05:03PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/06/2022 04:24PM

We are currently investigating a time out issue when attempting to connect to Datto Workplace services on Cell 6. This page will be updated as the investigation progresses.

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