Outage in Datto

DWP/DFP - ALL - Unable to connect

Resolved Major
January 17, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Our teams are currently investigating Unable to connect for Datto Workplace and Datto File Protection on all cells. Thank you for your patience!
Components affected
Datto EU4 Datto EU16 Datto EU12 Datto CA13 Datto US1 Datto US8 Datto EU11 Datto EU10 Datto EU7 Datto AU5 Datto US9 Datto EU2 Datto CA3 Datto AU14 Datto US6 Datto US15
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/17/2023 01:15AM

The issue is now resolved with the third party. All systems should now be functional again.

IDENTIFIED about 2 years ago - at 01/17/2023 12:31AM

The issue has been identified as a problem with a third party provider. The team are working closely with them to find a resolution.

INVESTIGATING about 2 years ago - at 01/17/2023 12:03AM

Our teams are currently investigating Unable to connect for Datto Workplace and Datto File Protection on all cells.

Thank you for your patience!

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