Outage in Datto

Datto Workplace/File Protection - All Cells - No Connectivity

Resolved Minor
January 19, 2023 - Started about 2 years ago - Lasted about 11 hours
Official incident page

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Outage Details

Our teams are currently investigating inability to connect to Datto Workplace/File Protection on all cells. There is a downstream issue and we are engaged with the involved parties. Thank you for your patience!
Components affected
Datto AU5 Datto AU14 Datto EU16 Datto US9 Datto EU7 Datto CA13 Datto US8 Datto EU11 Datto EU2 Datto EU12 Datto EU4 Datto US1 Datto EU10 Datto US15 Datto CA3 Datto US6
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/20/2023 10:12AM

This incident has been resolved.

MONITORING about 2 years ago - at 01/20/2023 02:38AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 01/19/2023 11:31PM

Our teams are currently investigating inability to connect to Datto Workplace/File Protection on all cells. There is a downstream issue and we are engaged with the involved parties.

Thank you for your patience!

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