Outage in Datto
RMM - Saving changes to Account Settings results in an Error message in the New UI
Resolved Minor
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Outage Details
Our teams are currently investigating the cause of the error message that appears in the New UI when saving changes to Account Settings.
The same workflow on the Legacy UI is unaffected.
Thank you for your patience!
Components affected
Datto Pinotage (EU1) Datto Concord (US East) Datto Merlot (EU2) Datto Zinfandel (US West) Datto Syrah (APAC)Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 05/05/2023 02:20PM
The issue has been identified as a bug introduced in the 11.8.0 release. We're transferring this to the Datto Community Known Issues Blog and retiring this post.
Please follow the Known Issue on the Datto Community: https://community.datto.com/t5/Known-Issues-Workarounds/Unable-to-save-changes-on-the-Account-Settings-page-in-the-New/ba-p/103816#M131
INVESTIGATING
over 2 years ago - at 05/05/2023 01:30PM
Our teams are currently investigating the cause of the error message that appears in the New UI when saving changes to Account Settings.
The same workflow on the Legacy UI is unaffected.
Thank you for your patience!
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