Outage in Datto

Datto Partner Portal - Some pages in the portal may fail to load with a 500 error

Resolved Major
November 08, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue where some pages in the Datto Partner Portal fail to load with a 500 error.
Components affected
Datto Partner Portal
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/09/2023 06:24PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/08/2023 09:07PM

We have identified the root-cause of this issue and a fix has been implemented. At this time all pages in the partner portal should load successfully.

INVESTIGATING almost 2 years ago - at 11/08/2023 03:31PM

We are currently investigating an issue where some pages in the Datto Partner Portal fail to load with a 500 error.

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