Outage in Datto

Datto Partner Portal - Some pages in the portal may fail to load with a 500 error

Resolved Major
November 08, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue where some pages in the Datto Partner Portal fail to load with a 500 error.
Components affected
Datto Partner Portal

Need to monitor Datto outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/09/2023 06:24PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/08/2023 09:07PM

We have identified the root-cause of this issue and a fix has been implemented. At this time all pages in the partner portal should load successfully.

INVESTIGATING about 2 years ago - at 11/08/2023 03:31PM

We are currently investigating an issue where some pages in the Datto Partner Portal fail to load with a 500 error.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook