Outage in Datto
RMM - Microsoft 365 Integration: Tenant Sync status changes to Failed
Resolved Minor
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Outage Details
The R&D Team is working on resolving the following issue with the Microsoft 365 Integration:
Certain Microsoft 365 license levels are not able to return the information the improved integration is requesting. This results in Tenant information previously showing as Synced to change to Failed.
Components affected
Datto Syrah (APAC) Datto Merlot (EU2) Datto Zinfandel (US West) Datto Concord (US East) Datto Pinotage (EU1)Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/08/2024 11:52AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 11/17/2023 10:13AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 11/14/2023 02:37PM
The R&D Team is working on resolving the following issue with the Microsoft 365 Integration:
Certain Microsoft 365 license levels are not able to return the information the improved integration is requesting. This results in Tenant information previously showing as Synced to change to Failed.
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