Outage in Datto

RMM - Merlot - Intermittent 50x errors while navigating the New UI

Resolved Minor
April 15, 2024 - Started over 1 year ago - Lasted 3 days
Official incident page

Need to monitor Datto outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Datto, and never miss an outage again.
Start Free Trial

Outage Details

Our teams are investigating an issue on Merlot for Datto RMM where intermittent errors are observed in the UI.
Components affected
Datto Merlot (EU2)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/18/2024 06:56AM

This incident has been resolved.

MONITORING over 1 year ago - at 04/15/2024 01:11PM

A fix has been implemented and we are monitoring the results.

MONITORING over 1 year ago - at 04/15/2024 09:33AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 04/15/2024 07:45AM

Our teams are investigating an issue on Merlot for Datto RMM where intermittent errors are observed in the UI.

Latest Datto outages

Autotask PSA - All Zones - Error Received When Voiding an Invoice - 3 days ago
RocketCyber - US Region - 504 Gateway Time-out when logging in or navigating page - 4 days ago
Datto File Protect - Users On CA-Cell13 Are Unable To Access The Manager Portal - 5 days ago
Datto SaaS Protection - Customer accounts hosted on node 'aue1-bfyii-332' unreachable - 6 days ago
Kaseya Store - Degradation of Service - 6 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook