Outage in Datto

Datto File Protection - US8 - Devices are not listed on the Devices tab in the Manager Portal

Resolved Minor
April 22, 2024 - Started 8 months ago - Lasted 4 days
Official incident page

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Outage Details

Our teams are currently investigating the issue where Devices are not listed when a user navigates to the Devices tab on the Datto File Protection Manager Portal on the US8 server. Thank you for your patience!
Components affected
Datto US8
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/26/2024 02:13PM

This incident has been resolved.

MONITORING 8 months ago - at 04/23/2024 11:37AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 04/22/2024 02:54PM

Our teams are currently investigating the issue where Devices are not listed when a user navigates to the Devices tab on the Datto File Protection Manager Portal on the US8 server.

Thank you for your patience!

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