Outage in Datto

Datto Partner Portal - Users may experience Gateway Timeout Errors and Slow Load Times

Resolved Major
April 23, 2024 - Started over 1 year ago - Lasted about 16 hours
Official incident page

Incident Report

We are currently aware of a connectivity problem where a subset of Datto Partner Portal users can experience a gateway timeout error and slow load times.
Components affected
Datto Partner Portal

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/24/2024 12:41PM

This incident has been resolved.

MONITORING over 1 year ago - at 04/23/2024 10:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 04/23/2024 08:28PM

We are currently aware of a connectivity problem where a subset of Datto Partner Portal users can experience a gateway timeout error and slow load times.

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