Outage in Datto

Datto Partner Portal - Users may experience a 500 Error when accessing the Manage Organizations page

Resolved Major
April 25, 2024 - Started 10 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue where accessing the Manage Organizations page in the Datto Partner Portal fails with a 500 error.
Components affected
Datto Partner Portal
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/26/2024 05:46PM

This incident has been resolved.

MONITORING 10 months ago - at 04/25/2024 06:42PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 04/25/2024 05:35PM

We are currently investigating an issue where accessing the Manage Organizations page in the Datto Partner Portal fails with a 500 error.

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