Outage in Datto
RMM - Vidal (US East) - Offline Alerts received for devices showing online
Resolved MajorIncident Report
Our teams are currently investigating the issue where offline alerts are received for devices that are showing online on the platform for Datto RMM on the Vidal (US East) platform.
Thank you for your patience!
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/23/2024 02:41PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 05/23/2024 01:53PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 2 years ago - at 05/23/2024 01:21PM
Our teams are currently investigating the issue where offline alerts are received for devices that are showing online on the platform for Datto RMM on the Vidal (US East) platform.
Thank you for your patience!
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