Outage in Datto

RMM - Vidal (US East) - Offline Alerts received for devices showing online

Resolved Major
May 23, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

Need to monitor Datto outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Datto, and never miss an outage again.
Start Free Trial

Outage Details

Our teams are currently investigating the issue where offline alerts are received for devices that are showing online on the platform for Datto RMM on the Vidal (US East) platform. Thank you for your patience!
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/23/2024 02:41PM

This incident has been resolved.

MONITORING 11 months ago - at 05/23/2024 01:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 months ago - at 05/23/2024 01:21PM

Our teams are currently investigating the issue where offline alerts are received for devices that are showing online on the platform for Datto RMM on the Vidal (US East) platform.

Thank you for your patience!

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3965 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook