Outage in Datto

Datto Endpoint Backup for PC - Degraded Offsite Capabilities for Cloud Siris use1-dtc-server-328263

Minor

April 10, 2026 - Started about 2 hours ago
Official incident page

Incident Report

Summary AI Generated

Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-328263' experienced degraded performance resulting in slower-than-average backup and restore speeds. The Kaseya R&D Team identified and resolved the issue within 11 minutes.

We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-328263' may experience degraded performance, which can result in slower-than-average backup and restore speeds. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

INVESTIGATING about 2 hours ago - at 04/10/2026 07:56AM

We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-328263' may experience degraded performance, which can result in slower-than-average backup and restore speeds.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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