Outage in Datto

Datto Endpoint Backup - Intermittent Pairing Failures for new Agents in the USEAST region

Resolved Major
May 28, 2024 - Started 7 months ago - Lasted 1 day
Official incident page

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Outage Details

We are aware of a problem where partners may experience Intermittent Pairing Failures for new Agents in the USEAST region Our Engineering team is actively investigating this problem and working towards a solution to restore services. You can monitor the current status of this issue at https://status.datto.com/
Components affected
Datto Agent
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/29/2024 08:36PM

This incident has been resolved.

MONITORING 7 months ago - at 05/29/2024 01:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 05/28/2024 04:08PM

We are aware of a problem where partners may experience Intermittent Pairing Failures for new Agents in the USEAST region

Our Engineering team is actively investigating this problem and working towards a solution to restore services.

You can monitor the current status of this issue at https://status.datto.com/

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