Outage in Datto

Endpoint Backup - Backups jobs may be unable to start due to a volume validation failure

Resolved Major
May 29, 2024 - Started 7 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are aware of a problem where Endpoint Backup agents may be unable to start backups due to a volume validation failure. Our Engineering team has been made aware and is investigating this issue.
Components affected
Datto Backup
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/29/2024 08:36PM

This incident has been resolved.

MONITORING 7 months ago - at 05/29/2024 02:16PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 05/29/2024 12:29PM

We are aware of a problem where Endpoint Backup agents may be unable to start backups due to a volume validation failure.

Our Engineering team has been made aware and is investigating this issue.

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