Outage in Datto

Endpoint Backup & Endpoint Backup for PCs - Endpoint Backup status page may fail to display agents and users may experience failures during agent registration

Resolved Major
June 21, 2024 - Started 10 months ago - Lasted 21 days
Official incident page

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Outage Details

We are aware of a problem where the Endpoint Backup status page may fail to display agents and users may experience failures during agent registration. The Kaseya R&D Team has identified the issue and is working towards a resolution.
Components affected
Datto Partner Portal
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/12/2024 02:23PM

This incident has been resolved.

MONITORING 10 months ago - at 06/26/2024 01:05PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 06/21/2024 05:13PM

We are aware of a problem where the Endpoint Backup status page may fail to display agents and users may experience failures during agent registration.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

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